Learning when and how to admit a mistake and how to apologise is a key element of good crisis management and PR practice today. For many years crisis management and... read more →
It’s strange and sad to say that, by creating a crisis, Kim Jong-un of North Korea has helped with PR and increased awareness and appreciation of one of our clients,... read more →
What if there was a complete IT crash at your business? A product recall? An outbreak of illness blamed on your organisation? Or a fire? A fatal accident? A flood?... read more →
It’s one week before the General Election; the temperature in the debate is rising as the polls show the gap between Conservatives and Labour closing and both parties are adopting... read more →
Everyone should thank Andrea Leadsom for several valuable crisis media relations lessons. The high profile problems which politicians and public ‘personalities’ produce for themselves provide all of us with the... read more →
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